FAQ
Q: What is your return policy?
A: We allow returns of all items within 30 days of your order date. Just send us an email with your order number and we will send you a return label.
Q: How long does it take to receive my personalised pet tag?
A: Once your order is placed, it typically takes 1-2 business days for us to engrave and prepare your personalized pet tag. After that, the delivery time will depend on your location. So you can expect to receive your tag within 3 - 10 business days. Depending on if you choose standard or express shipping
Q: Do you ship to New Zealand?
A: Yes! we definitely do! delivery time is between 10-15 days
Q: Do you ship worldwide?
A: Not yet unfortunately! we are hoping to soon
Q: Can I preview how my pet's name will look on the tag?
A: Unfortunately, we do not offer a preview option for the engraving on our pet tags. However, we use large bold fonts that are easy to read, ensuring that your pet's name is clearly visible on the tag.
Q: Are the pet tags durable?
Yes, our pet tags are designed with durability in mind. We use high-quality metal that is resistant to rust and corrosion. This ensures that the tags can withstand the wear and tear of everyday use.
How it all began...
Rude Paws was born out of our love for our pup, Milo, and a quest for something fun and unique. After welcoming Milo into our lives, we found ourselves on endless shopping sprees, with packages arriving daily, all in the pursuit of the perfect items for our new family member. However, when it came to finding a pet tag that matched both our personalities and Milo’s playful spirit, nothing quite hit the mark. That’s when we created Rude Paws—because your furry friend deserves a tag as unhinged, outrageous, and unique as they are!